We love to receive feedback!
See what our customers had to say below.
Daniel recently contacted us in regards to renewing our current electricity contract. As our meter is a maximum demand meter, he took the time and patience to explain the P272 proposal in detail and the implications of what would now be incurred. He even sent an email detailing what he had explained, which was very much appreciated.2D:3D Ltd
Having utilised Lumina Energy a second time to review an annual contract, I remain very satisfied. The service provided is very thorough, the consultant I worked with (Matt G) was polite, courteous and knowledgeable, whilst gaining a full understanding of requirements and adapting searches accordingly. Any questions were answered promptly, often suggesting creative solutions and the outcome is providing value for money. I will definitely be using them again.Home Group
Verulam Place, St Leonards on Sea
I would like to personally thank Lumina for all of their help, especially our Energy Consultant Matt Neary. I cannot recommend Lumina more and am very grateful for all of their assistance getting all contracts onto the one policy!Robinson Michael and Jackson
I would like to thank Matthew Neary for all his help in finding us a good deal on our energy costs. Matt was super helpful and answered any queries I had straight away. I was also speaking with another comparison company to compare your prices but Lumina by far came out on top, the other company’s customer service left a lot to be desired!PCL Technology Ltd
We have been very impressed with Ashley at Lumina. He was completely professional, called back exactly when he said he would, was very easy to deal with and found us a product that we are very happy with and will save us a significant amount of money.Fieldstaff Antiques
As a direct result of his high level of service we would not hesitate to recommend Lumina to other businesses in the area and we look forward to dealing with you again in the future.
The team are good, they do all the legwork for us and they chase us when we need chasing, which is great as we’re very busy. They make it as easy as possible and provide a very good service. Daniel Prior, our consultant, is very good and keeps on top of everything.Joe Hennessy, General Manager
Jon Gauld Student Lets
At the time, I really was astonished Lumina were able to beat my current rates by such a high percentage. The service they provide is quick, easy and hassle free and I have been delighted throughout.Group Development Manager
Lumina took down some details of our usage, current unit rate and standing charge. After only a few hours they called back with prices that were cheaper than our renewal offer and cheaper than costs we had been able to find ourselves. The service was fast, simple and very efficient and we would recommend it to any sports club.Dexter Millen
Aire Trampolining Club
Lumina's advice has been easy to understand, they have negotiated real savings, they are helpful and friendly. A good deal all round!Judy Gibbons
Island Farm Donkey Sanctuary
Lumina saved us over 35% on our electricity costs. A lot of high street businesses are struggling at the moment and we all need to find ways to save money. The service is free and it will make a big difference to our running costs.Owner
Frederic's Cafe, Maidstone
Thanks for your assistance in obtaining a better deal on our gas supply. We found the process much easier than we envisaged and the savings made through following your advice will certainly help balance our books.Laurence J Ryan
Freemantle Community Centre
After a poor experience with a switching service, the staff at Lumina were a breath of fresh air. We will make significant savings on our energy costs and we would definitely recommend Lumina to others.Camden Business
Speech, Language and Hearing Centre