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What to consider when selecting an energy supplier for your business

May 26, 2023

As energy consultants, we understand the importance of selecting the right energy supplier for your small to medium-sized enterprise (SME). Energy is a significant expense for businesses, and choosing the wrong supplier can lead to high bills and a negative impact on your bottom line. In this blog post, we’re providing expert advice on what to consider when selecting an energy supplier for your business.

Price

Price is undoubtedly a crucial factor to consider when selecting an energy supplier. However, it’s essential to look beyond the headline price and consider the overall value for money that a supplier offers. It’s worth comparing suppliers’ tariffs and checking for any hidden fees or charges that could affect your bill. A good supplier should be transparent about their pricing and any additional costs.

Customer Service

When it comes to energy supply, customer service is vital. You want to work with a supplier who is responsive and able to help you with any issues or queries you may have. Look for a supplier who offers dedicated account management and a clear complaints process.

Renewable Energy Options

Many businesses are now looking to reduce their carbon footprint and switch to renewable energy. If this is something that’s important to your business, look for an energy supplier who offers renewable energy options. You can also consider suppliers who are committed to reducing their carbon footprint through initiatives such as investing in renewable energy projects or offsetting carbon emissions. If you’re unsure where to begin with your carbon footprint we can help you through our Carbon Reduction Plan service click here to find out more.

Contract Terms

It’s essential to carefully review the contract terms offered by energy suppliers. Make sure you understand the length of the contract, any exit fees or penalties, and the terms for renewal. You should also check whether the supplier offers any flexibility around payment terms or the ability to adjust your energy usage as your business needs change.

Reputation

Finally, it’s important to consider the reputation of the energy supplier you’re considering. Look for reviews and feedback from other businesses who have worked with the supplier to get an idea of their track record. You can also check whether the supplier has won any awards or has been recognised for their customer service or commitment to sustainability.

We can help!


We work with over 20 suppliers, including ‘The Big 6’ and have built relationships with all of them so we can search the market for you objectively and find the best suited to your business needs. We pride ourselves on doing the work for you so you can spend your time on more important things, your business.

If you want to discuss your current supplier, energy contract or simply to find out the ways we can help your business with its energy usage, spend or reducing carbon footprint please get in touch with us.