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Letter of Authority template

In order for us to deal directly with suppliers, distributors, meter operators, industry bodies and other energy data providers in connection with our customers, an LOA is required.

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19.14 KB
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MOP Contracts

Lumina Energy offer 5-year Meter Operator (MOP) contracts through a designated MOP for Half-Hourly electricity metered supplies.

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588.6 KB
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Utility Cost Saving Review

Lumina offers a service to review historic utility accounts up to a period of five years to identify any money that may be owed to the consumer.

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657.3 KB
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Termination emails and procedures

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(120 - 90 Days Notice)
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(90 Days if Gas > 293,071kWh - Elec > 100,000kWh)
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Being energy efficient

We are an environmentally conscious business, we practice what we preach and are continually striving to improve our environmental performance.

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Other local authorities

We are now working with more and more local authorities across the country. You can see details of our current partnerships by clicking the link below.

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It’s our mission to ensure each and every customer finds the very best way to fulfil their energy requirements, whilst driving down costs and improving energy efficiency.

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Forms & downloads

Useful information

Our team has compiled a useful library of forms and documents for you to use when switching your energy supplier. Useful letter termination templates are also available.

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