Get in touch
Emergency Contact Details
In the event of Power and Gas Disruption this is what to do and who to call
If you can smell gas or have any pressure issues with your gas meter, please call National Grid on 0800 111 999.
When you call National Grid please be ready with your meter’s MPR (which can be found on your bill) or the meter serial number and your full postal address. An engineer will attend the site and shut off the supply of gas to the problem meter.
Should you have any power disruption problems please contact your Distribution Network Operator. Details found below.
East Midlands
(Western Power Distribution)
0800 678 3105
West Midlands
(Western Power Distribution)
0800 678 3105
London
(UK Power Networks)
0800 316 3105
South East England
(UK Power Networks)
0800 316 3105
Central Southern England
(SSE Power Distribution)
0800 072 7282
South West England
(Western Power Distribution)
0800 678 3105
Yorkshire
(Northern Powergrid)
0800 375 675
North East England
(Northern Powergrid)
0800 668 877
North West England
(Electricity North West)
0800 195 4141
Merseyside, Cheshire, North Wales and North Shropshire
(SP Energy Networks)
0800 001 5400
To report a power cut or damage to electricity power lines or substations call the new national Freephone number 105.
Get in Touch
Please get in touch using the form below.