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Emergency Contact Details for Supply

POWER & GAS DISRUPTION

What to do and who to call

If you can smell gas or have any pressure issues with your gas meter, please call National Grid on 0800 111 999.

When you call National Grid please be ready with your meter’s MPR (which can be found on your bill) or the meter serial number and your full postal address. An engineer will attend the site and shut off the supply of gas to the problem meter.

Should you have any power disruption problems please contact your Distribution Network Operator below.

East England

(UK Power Networks)

0800 316 3105

East Midlands

(Western Power Distribution)

0800 678 3105

West Midlands

(Western Power Distribution)

0800 678 3105

London

(UK Power Networks)

0800 316 3105

South East England

(UK Power Networks)

0800 316 3105

Central Southern England

(SSE Power Distribution)

0800 072 7282

South West England

(Western Power Distribution)

0800 678 3105

Yorkshire

(Northern Powergrid)

0800 375 675

North East England

(Northern Powergrid)

0800 668 877

North West England

(Electricity North West)

0800 195 4141

Merseyside, Cheshire, North Wales and North Shropshire

(SP Energy Networks)

0800 001 5400

To report a power cut or damage to electricity power lines or substations call the new national Freephone number 105.