Inside Lumina Energy

“I was cautious joining Lumina as I had never tried sales before. 5 years on and I’m still here, and learning new things each day.” – Dan Prior, Energy Consultant

A sales team can often be misconstrued as being loud, overconfident and pushy. This kind of misconception is often the reason why people avoid applying for sales roles and possibly even why potential customers avoid going ahead with a service or purchase. At Lumina Energy, we want to break this misconception, and show everyone how a sales team can thrive in a friendly, welcoming and professional environment.

In September 2019, we sent an internal staff survey to our sales team on how they felt about working at Lumina and the challenges they face on a day to day basis. This allowed us to further understand what makes our sales team thrive! The majority of answers from the 12 responses related back to the staff comradery, explaining that their friendship and humorous banter was the best thing about their career with Lumina. Energy Consultant, Dan Prior commented; “It’s a great office environment and has strong, healthy competition”

The challenges they face were all followed up by how rewarding it was to overcome these, making a difference in their customers’ lives by removing the hassle and achieving evidenced energy savings. Energy Sales Team Leader, Matt Greenwood advised that “staying up to date with the latest laws, regulations and changes” was also challenging, but the team are constantly growing as a business by learning more each day. As a sales team, Lumina also strive to deliver targets on a monthly basis which can be demanding, but that doesn’t stop the team; “hitting monthly targets can be tricky, but I enjoy the challenge!” Energy Consultant, Ashley Wicks commented. 

Outside of working hours, the team enjoy games, quizzes, and nights out on a Friday, and arrange team outings by raising money from hitting their targets. But of course, it’s not all about team building, it’s the overall service they provide to customers. The Lumina Energy TrustPilot account is currently rated an ‘Excellent’ 4.7 rating out of 5.0, displaying an array of happy customers and their thoughts on Lumina’s service. Click here for more information. 

If you are looking for a new and exciting role in the Energy Industry, please visit our Careers page and upload your C.V. We will keep this on file for when a new opportunity arises. Until then, let’s hear from a few more of our colleagues;

Why would you encourage working for Lumina?

“It’s the best office environment I’ve worked in by a country mile. It’s welcoming, everyone gets on and supports one another.” – Ashley Wicks, Energy Consultant

“In our team, we are all approachable and help each other with all sales aspects. With the games on a Friday and team outings, we have a great laugh and get on really well despite age differences and different experiences.” – Stephanie Nuth, Energy Consultant

 “The team is filled with people who support you and lift you up if you’re every feeling down. It’s been the best job I have ever had during my 30 years of working” – Ian Gilham, Energy Consultant

“I have really enjoyed my time at Lumina. If I’m stuck or don’t know something, someone is always willing to help me. When I joined, everyone was so welcoming.” – Holly Thwaites, Energy Consultant

“My time at Lumina has enabled me to grow as a salesman, a manager and a person.” – Matt Greenwood, Energy Sales Team Leader

“One of the best jobs I’ve ever had and I wish I’d found it earlier. I laugh out loud every day.” – Marianne Frenchum, Sales and Finance Analyst

 

If you’re a business looking to reduce your energy costs through variety of bespoke energy solutions, please don’t hesitate to give our team of Energy Consultants a call on 01622 233 888 or email info@luminaenergy.co.uk

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