What else do we have to offer?

Did you know that Lumina can offer your business more than just cheaper energy bills? We are continuously looking for more ways to provide your business with increased opportunities to reduce your energy spend and have expanded our offering to include the below additional services.

Lumina offer 5-year Meter Operator (MOP) contracts through a designated MOP for Half-Hourly electricity metered supplies. A MOP contract is a legal requirement for all Half-Hourly electricity supplied meters and covers; meter maintenance, meter fault fixing and the necessary telecommunications for sending your consumption data to your energy supplier.

MOP contracts can be secured for periods of between 1 and 10 years, however the cost of metering compared to the cost of electricity supply is relatively small and it is not financially beneficial to revisit the metering contract on an annual basis.

Lumina offer a service to review historic utility accounts up to a period of five years to identify any money that may be owed to the consumer. This will include review and analysis of historic billing errors, VAT errors, incorrect charges and closed accounts. It is not uncommon for closed accounts with previous suppliers to have credit due for several years. We will collect and analyse all historic data up to a period of five years for all suppliers regardless to whether they are your current supplier or not.

Available Capacity is the amount of electricity (measured in kVA) made available to a site by the Distribution Network Operator (DNO) for Half-Hourly supplies. If a site exceeds the set capacity, additional charges are applied.

Lumina offers a service of reviewing the current set available capacity for Half-Hourly electricity supplies. It is common for a consumer’s peak demand to be much lower than their available capacity (kVA) set by the DNO. This means the consumers have been paying for capacity they are not using. In April 2018 a new legislation (DCP161) was introduced. This means that if a consumers’ demand exceeds their set available capacity, they will have to pay an excess capacity charge. We can review all aspects of your historical peak demand and make recommendations for cost saving opportunities.

For more information on all three of the additional services above, please visit our Download Centre and download our service factsheets. Alternatively, please call us on 0808 168 5688 and we’d be happy to discuss these options with you further.

return to articles

Sign Up to our Newsletter!

Every quarter we will be bringing you Energy industry updates, our latest small business tips and Lumina Energy news, please complete your details below: